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Probe has adopted the W Edwards Deming business philosophy which
is summarized in his famous “14 points” listed below. These
points have inspired significant change at Probe and drive our
relentless pursuit of continuous improvement of business
systems.
Dr W Edwards Deming is known as the father of post-war
Industrial revival and was regarded by many as the leading
quality guru in the United States.
1. Constancy of purpose
2. The new philosophy
3. Cease dependence on mass inspection
4. End lowest tender contracts
5. Improve every process
6. Institute training on the job
7. Institute leadership
8. Drive out fear
9. Break down barriers
10. Eliminate exhortations
11. Eliminate arbitrary numerical targets
12. Permit pride of workmanship
13. Encourage education
14. Top management commitment and action |
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